Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Dell laptop keyboard and mouse clicker won't work in firefox only...HELP

  • 1 ответ
  • 3 имеют эту проблему
  • 11 просмотров
  • Последний ответ от Scribe

melody1
melody1
more options

So all of a sudden in firefox in my Dell XP laptop Windows 10, the enter key stopped working, also, I can't click on anything, like to change tabs or anything else. I can type, but can't enter or click anything, so can't even try any of the fixes. I opened IE, and everything is perfectly functional there.

I desperately need to access all of my tabs, but I can't do anything...please help! Thanks in advance.

So all of a sudden in firefox in my Dell XP laptop Windows 10, the enter key stopped working, also, I can't click on anything, like to change tabs or anything else. I can type, but can't enter or click anything, so can't even try any of the fixes. I opened IE, and everything is perfectly functional there. I desperately need to access all of my tabs, but I can't do anything...please help! Thanks in advance.

Все ответы (1)

Scribe
Scribe
more options

Hi, try starting in Safe Mode by holding down Shift when you start Firefox - Diagnose Firefox issues using Troubleshoot Mode

If your question is resolved by this or another answer, please take a minute to let us know. Thank you!