Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Can't use yahoomail in firefox but can in chrome. emptied cache etc, javascript enabled, un-and-re-installed firefox......still the same

  • 3 ответа
  • 4 имеют эту проблему
  • 3 просмотра
  • Последний ответ от FredMcD

more options

The yahoo mail page appears as normal but the buttons at the top are missing and i cant open any emails even though the recent emails are there right in front of me. Have tried everything I can but its always the same. Works fine on Chrome so Im using that but I liked Firefox.

The yahoo mail page appears as normal but the buttons at the top are missing and i cant open any emails even though the recent emails are there right in front of me. Have tried everything I can but its always the same. Works fine on Chrome so Im using that but I liked Firefox.

Выбранное решение

Hmm. It could have been a corrupt file that was replaced. Please flag your last post as Solved Problem so others will know.

Прочитайте этот ответ в контексте 👍 2

Все ответы (3)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

more options

Thanks FredMcD. I had already cleared cookies and cache a couple of times without any success(via menu, then history tab and clearing history there are options to clear cookies and cache etc). Today I just logged into yahoo mail on firefox as normal not expecting it to work - and it works! So I'm mystified ***

more options

Выбранное решение

Hmm. It could have been a corrupt file that was replaced. Please flag your last post as Solved Problem so others will know.