Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

When creating a signature in HTML i click on File/Save As but get no options to select HTML or where to store file

  • 3 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от pilotyoda

more options

I am trying to create and change Signatures. The only fully working signature i have is out of date, created on a very old version of T'birf many years ago and the image vanished from the Signature some time back and i am only left with a placeholder. When I create or modify my signatures i click on File/Save As/File... & Nothing happens! I get nothing. No option for file location, no option to save as any type. The screen remains the same. I have looked in my mail.default folder and there are files created at the approximate time i do this: panacea.dat localstore.rdf prefs.js but no html signature file. If i modify an existing signature clicking Save As or Save does not update the signature file. Recreating the signature with MS Word does not keep the image, either.

I am trying to create and change Signatures. The only fully working signature i have is out of date, created on a very old version of T'birf many years ago and the image vanished from the Signature some time back and i am only left with a placeholder. When I create or modify my signatures i click on File/Save As/File... & Nothing happens! I get nothing. No option for file location, no option to save as any type. The screen remains the same. I have looked in my mail.default folder and there are files created at the approximate time i do this: panacea.dat localstore.rdf prefs.js but no html signature file. If i modify an existing signature clicking Save As or Save does not update the signature file. Recreating the signature with MS Word does not keep the image, either.

Выбранное решение

I have just done an upgrade to the latest version of Thunderbird and that seems to have cured the problem. Strange as i have been using Mozilla since the first version. The Save As dialogue box vanished so many versions ago and has now come back. Oh, Well. Thanks for the help.

Прочитайте этот ответ в контексте 👍 0

Все ответы (3)

more options

lets look at this with a clean slate.

Hold shift while starting Thunderbird and continue in safe mode when prompted.

Now do you get a dialog to save as?

more options

Even in Safe mode I do not get the Save As Dialogue box. Weird

more options

Выбранное решение

I have just done an upgrade to the latest version of Thunderbird and that seems to have cured the problem. Strange as i have been using Mozilla since the first version. The Save As dialogue box vanished so many versions ago and has now come back. Oh, Well. Thanks for the help.