Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Bookmarks disappeared, tried various suggested fixes, none worked. Unless I can repair this, I will not longer use Firefox.

  • 1 ответ
  • 2 имеют эту проблему
  • 3 просмотра
  • Последний ответ от FredMcD

jbrain
jbrain
more options

I have tried to use the restore function to get the bookmarks back, but I get the reply "unable to process the backup file." I've tried several backups, but get the same message every time. I tried to delete the "places.sqlite" file as instructed by some, but this did nothing to restore my bookmarks. I cannot open the places.sqlite file, either. It may be set for "read only," but I did nothing to set it that way. But there is no way to tell, since I cannot open the file. What I need to do is be able to restore all my bookmarks in Firefox and I need precise instructions on how to do that. As I said, the methods I listed above didn't work at all. I am using Firefox version 55.0.3 64-bit edition in windows 10. Any help would be appreciated. But if I cannot restore the bookmarks, I'm afraid this will be the end of my long relationship with Firefox, since I would have to consider it extremely unstable if this cannot be corrected.

I have tried to use the restore function to get the bookmarks back, but I get the reply "unable to process the backup file." I've tried several backups, but get the same message every time. I tried to delete the "places.sqlite" file as instructed by some, but this did nothing to restore my bookmarks. I cannot open the places.sqlite file, either. It may be set for "read only," but I did nothing to set it that way. But there is no way to tell, since I cannot open the file. What I need to do is be able to restore all my bookmarks in Firefox and I need precise instructions on how to do that. As I said, the methods I listed above didn't work at all. I am using Firefox version 55.0.3 64-bit edition in windows 10. Any help would be appreciated. But if I cannot restore the bookmarks, I'm afraid this will be the end of my long relationship with Firefox, since I would have to consider it extremely unstable if this cannot be corrected.

Выбранное решение

Note: V55 has been giving users problems. Reinstall v54.

https://support.mozilla.org/en-US/kb/install-older-version-of-firefox?cache=no Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.

You should also check out Firefox; Extended Support Release {web link} ESR Notes System Requirements

Прочитайте этот ответ в контексте 👍 0

Все ответы (1)

FredMcD
FredMcD
more options

Выбранное решение

Note: V55 has been giving users problems. Reinstall v54.

https://support.mozilla.org/en-US/kb/install-older-version-of-firefox?cache=no Be sure to read everything here.

If you still want to downgrade, look under; I still want to downgrade. Click the Directory of other versions and languages link. Look for the directory of the version that you want. But, remember that old versions may have security issues.

You should also check out Firefox; Extended Support Release {web link} ESR Notes System Requirements