Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Antivirus destroyed "inbox" (not msf file). Any way to restore? From cache or other? Emails are deleted off the server.

  • 3 ответа
  • 1 имеет эту проблему
  • 4 просмотра
  • Последний ответ от Toad-Hall

more options

The inbox file itself is gone and linked to this all of the attachments and message fields are gone. Is there a way to restore these from the cached or other folders? Unfortunatly the server has since removed these emails.

The inbox file itself is gone and linked to this all of the attachments and message fields are gone. Is there a way to restore these from the cached or other folders? Unfortunatly the server has since removed these emails.

Выбранное решение

I would suggest that you either stop the anti-virus from scanning TB files or if you do scan, change the settings in anti-Virus to ask what to do rather than auto-fix. Then you can stop the quarrantining and take alternative action on a bad email.

Прочитайте этот ответ в контексте 👍 0

Все ответы (3)

more options

You can restore messages from a recent backup of your Thunderbird profile. Of course that assumes you did create one in the first place.

more options

I have not create a restore for the profile unfortunately - but thanks for letting me know. It is good to know for a next time.

more options

Выбранное решение

I would suggest that you either stop the anti-virus from scanning TB files or if you do scan, change the settings in anti-Virus to ask what to do rather than auto-fix. Then you can stop the quarrantining and take alternative action on a bad email.