Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Firefox can't print

  • 5 ответов
  • 2 имеют эту проблему
  • 8 просмотров
  • Последний ответ от Lame_Duck

more options

Whenever I try to print, my printer warms up but nothing is printed. I don't get any error messages, it happens regardless of what site I'm trying to print from and I don't have any problems printing from Internet Explorer or any other program. I've been through the troubleshooting suggestions at https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox to no avail.

Update: I did some more diagnosing and the problem seems slightly different than it initially seemed; "printing" to Microsoft XPS Document Writer results in a blank document, which, again, doesn't happen with Internet Explorer, so I enabled printing of blank pages in the printer properties and now trying to print from Firefox results in an empty page being "printed".

Whenever I try to print, my printer warms up but nothing is printed. I don't get any error messages, it happens regardless of what site I'm trying to print from and I don't have any problems printing from Internet Explorer or any other program. I've been through the troubleshooting suggestions at https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox to no avail. Update: I did some more diagnosing and the problem seems slightly different than it initially seemed; "printing" to Microsoft XPS Document Writer results in a blank document, which, again, doesn't happen with Internet Explorer, so I enabled printing of blank pages in the printer properties and now trying to print from Firefox results in an empty page being "printed".

Изменено Lame_Duck

Выбранное решение

Well, not exactly an ideal solution but refreshing Firefox resolved the problem. For anyone else having the same issue: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Прочитайте этот ответ в контексте 👍 0

Все ответы (5)

more options

Are you sure that it is the web browser and not the printer? That sounds like a printer problem like it might be out of ink, or it is broken.

more options

Yes, I'm quite sure; as I said, I'm able to print from other programs without any problem.

more options

See if useful : http://kb.mozillazine.org/Problems_printing_web_pages

Please let us know if this solved your issue or if need further assistance.

more options

Pkshadow said

See if useful : http://kb.mozillazine.org/Problems_printing_web_pages Please let us know if this solved your issue or if need further assistance.

No, none of that helped.

I did some more diagnosing, however, and the problem seems slightly different than it initially seemed; "printing" to Microsoft XPS Document Writer results in a blank document, which, again, doesn't happen with Internet Explorer, so I enabled printing of blank pages in the printer properties and now trying to print from Firefox results in an empty page being "printed".

more options

Выбранное решение

Well, not exactly an ideal solution but refreshing Firefox resolved the problem. For anyone else having the same issue: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings