Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

If i reformat my only computer without backing up firefox sync data, what happens to my sync data?

  • 5 ответов
  • 1 имеет эту проблему
  • 11 просмотров
  • Последний ответ от FredMcD

more options

i thought firefox synced data was stored in a cloud, not on a server. i was wrong. now when i sign into sync i only have recent data. Is there a way to retrieve my sync data prior to me reformatting my computer?

i thought firefox synced data was stored in a cloud, not on a server. i was wrong. now when i sign into sync i only have recent data. Is there a way to retrieve my sync data prior to me reformatting my computer?

Все ответы (5)

more options

Hi, no idea. Sync is not a backup service so if not syncing with another computer/device. no idea. Note you could lose access to the sync data as login will not work after a format. Note if are syncing to another device should turn it off as it can wipe data when syncing again and you do not have the same data.

If you want the data that Sync uses then do this :

Please let us know if this solved your issue or if need further assistance.

more options

I have to ask, could I logon to a certain webpage (that Mozilla created) using my firefox sync username and password and then be allowed to see all of my current firefox synced data. at that point i would also have the choice to erase all my firefox synced data if i needed to.

more options

cnorberg said

I have to ask, could I logon to a certain webpage (that Mozilla created) using my firefox sync username and password and then be allowed to see all of my current firefox synced data. at that point i would also have the choice to erase all my firefox synced data if i needed to.

Hi, not possible. We do not even do anything with Sync here. Just provide information. Firefox Volunteer Support does not have access to that and really I do not think anyone but you does.

more options

thank you. Thank you for your time and info, i appreciate it. Thanks Pkshadow

more options

Back up all the data you want to save before formatting to keep your data safe. Use another hard drive, backup service, cloud . . . .