Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

firefox has updated to run windows 10, i have windors 8.1 please help me correct to 8.1

  • 3 ответа
  • 1 имеет эту проблему
  • 2 просмотра
  • Последний ответ от barbaralangdale1951

more options

firefox cannot access my bank website--says secure connection failed--.I have found that firefox has updated to use windows 10, I have windows 8.1, how to I change to 8.1

firefox cannot access my bank website--says secure connection failed--.I have found that firefox has updated to use windows 10, I have windows 8.1, how to I change to 8.1

Выбранное решение

Firefox Releases since 53.0 and later including including the current 59.0.3 still requires Windows 7, 8 (8.1), 10. https://www.mozilla.org/firefox/59.0/system-requirements/

You useragent in you More System Details on right of post shows as Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:59.0) Gecko/20100101 Firefox/59.0 in which NT 6.3 is Windows 8.1.

Firefox itself is a web browser and not a OS or such so what do you mean by "Firefox has updated to use windows 10"

I wonder if you may be confused by the "Fix for compatibility with Windows 10 April 2018 update" mentioned in https://www.mozilla.org/firefox/59.0.3/releasenotes/

Прочитайте этот ответ в контексте 👍 0

Все ответы (3)

more options

Firefox runs just fine on your Windows 8.1 computer. Can you give the exact error message your bank is giving?

Also, you should update to Windows 10 ASAP, 8.1 is not as secure or supported, and you should update. I believe you can use your windows 8.1 product key to get a free windows 10 update

more options

Выбранное решение

Firefox Releases since 53.0 and later including including the current 59.0.3 still requires Windows 7, 8 (8.1), 10. https://www.mozilla.org/firefox/59.0/system-requirements/

You useragent in you More System Details on right of post shows as Mozilla/5.0 (Windows NT 6.3; Win64; x64; rv:59.0) Gecko/20100101 Firefox/59.0 in which NT 6.3 is Windows 8.1.

Firefox itself is a web browser and not a OS or such so what do you mean by "Firefox has updated to use windows 10"

I wonder if you may be confused by the "Fix for compatibility with Windows 10 April 2018 update" mentioned in https://www.mozilla.org/firefox/59.0.3/releasenotes/

Изменено James

more options

yes I can give you the exact message----that message was"SECURE CONNECTION FAILED"