Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

ONE website crashes my modem - only with Firefox.

  • 21 ответ
  • 1 имеет эту проблему
  • 5 просмотров
  • Последний ответ от Shadow110

more options

Sorry, but this is a repeat of an old problem, with a new glitch.

This is the text of the old question: "When I connect to homedepot.com, after a minute or so, I lose my DSL connection (red light on modem). This ALWAYS happens on that web site and ONLY on that web site. What the hell? It does not happen with (ugh) internet explorer. I am using Firefox 54.0.1 64-bit on Windows 7, SP1."

I have updated to the latest Firefox, and still have the problem on the computer.

I also use Firefox on my Android phone. Today, I connected to homedepot.com using the phone through my wi-fi router. The modem crashed. After reconnecting, I connected to the same site - again through my wi-fi router - using Chrome on my phone, and there was no problem. So it isn't the computer's OS, as was suggested. I have been using Firefox since version 1.0 and have never had any serious - or strange - problems. Hate to give up on it. Any ideas?

Sorry, but this is a repeat of an old problem, with a new glitch. This is the text of the old question: "When I connect to homedepot.com, after a minute or so, I lose my DSL connection (red light on modem). This ALWAYS happens on that web site and ONLY on that web site. What the hell? It does not happen with (ugh) internet explorer. I am using Firefox 54.0.1 64-bit on Windows 7, SP1." I have updated to the latest Firefox, and still have the problem on the computer. I also use Firefox on my Android phone. Today, I connected to homedepot.com using the phone through my wi-fi router. The modem crashed. After reconnecting, I connected to the same site - again through my wi-fi router - using Chrome on my phone, and there was no problem. So it isn't the computer's OS, as was suggested. I have been using Firefox since version 1.0 and have never had any serious - or strange - problems. Hate to give up on it. Any ideas?

Выбранное решение

I changed the DNS in my router and then browsed homedepot.com for about ten minutes with no problems.

I had connected the computer directly to the modem, without the router, and still had the problem. But I guess I was using the default DNS then as well.

So I am going to call this fixed and I really do appreciate all of your assistance,

But the fact remains that only Firefox gave this problem. Chrome and IE did not cause the failure.

Again, thanks to all of you.

Прочитайте этот ответ в контексте 👍 0

Все ответы (1)

more options

DO not forget to shut down Firefox properly using the 3 Bar Menu and Exit, then restart.

  1. 1
  2. 2