Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Firefox will not launch anymore, is it because I'm still using XP?

  • 3 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от Shadow110

more options

I've re-downloaded and installed, but when it comes to launching it won't. When I try to re-install it tells me to close Firefox and it's not open (launched). I've removed it from my programs and re-installed but still won't launch.

I've re-downloaded and installed, but when it comes to launching it won't. When I try to re-install it tells me to close Firefox and it's not open (launched). I've removed it from my programs and re-installed but still won't launch.

Все ответы (3)

more options

hi, it's not because you're still on xp - you'll soon receive no more firefox security updates for that outdated system, but firefox will still be able to run.

as this is often a symptom that's caused by malicious software on a system, please run a scan with various different security tools like the free version of malwarebytes, adwcleaner & eset online one-time scanner. Troubleshoot Firefox issues caused by malware

more options

None of the tools recommended will run on XP. Are there tools that will run with XP?

more options

Malwarebytes does : Windows XP (Service Pack 3 or later, 32-bit only)

this was in the list and does support XP

Google the results before doing anything. Save the Report. If need to contact support for help. Good people, i own the product.