Emails disappeared from my inbox and can't be found in trash or archive
I have been searching for important information from past emails, but as of a couple of weeks ago, my inbox only shows emails from the past month. The information I need is from at most a year ago, but I can't locate the emails in my archive or in the trash folder. I know for a fact that neither I nor anyone else in the office deleted them. What can I do to show emails from over a month ago?
Все ответы (5)
Are you accumulating messages in Inbox?
Yes, messages that I need for work. Interestingly, the ones that got deleted all seem to be the emails with attachments, or at least that's what most of them are.
Yes, messages that I need for work.
How many are this? 100 or thousands?
I'm not sure; what I really need to know if there is a way to restore these missing emails because they contained important documents.
See http://kb.mozillazine.org/Disappearing_mail
If nothing in the article helps you'll need to restore your messages from a recent backup created prior to the incident.