Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

thunderbird 60 suddenly very slow to get messages

  • 2 ответа
  • 3 имеют эту проблему
  • 1 просмотр
  • Последний ответ от KarlGrimm

more options

I've been using Thunderbird 60 with Win10 (on auto update) for some time without problems. So has my wife's computer. A few days ago, we both about simultaneously started having the same issues: When we check for new messages to download, the status bar says 'Searching' and nothing loads for 3-5 minutes; We're not able to send messages on any accounts; If we close and restart, we get a Thunderbird already running error. Safe mode is the same. All our email accounts are gmail.

I've been using Thunderbird 60 with Win10 (on auto update) for some time without problems. So has my wife's computer. A few days ago, we both about simultaneously started having the same issues: When we check for new messages to download, the status bar says 'Searching' and nothing loads for 3-5 minutes; We're not able to send messages on any accounts; If we close and restart, we get a Thunderbird already running error. Safe mode is the same. All our email accounts are gmail.

Изменено Wayne Mery

Выбранное решение

1. You should not have been auto updated. Please describe the process you saw when it updated?

2. Start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let me know results.

Прочитайте этот ответ в контексте 👍 1

Все ответы (2)

more options

Выбранное решение

1. You should not have been auto updated. Please describe the process you saw when it updated?

2. Start *Windows'* safe mode with networking enabled - win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let me know results.

more options

-- whoops, wrong topic, I've removed my comment --

Изменено KarlGrimm