Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

YouTube navigation menu to the left not rendering

  • 1 ответ
  • 1 имеет эту проблему
  • 4 просмотра
  • Последний ответ от hellosct1

more options

Hello,

I have been experiencing issues with the rendering of the navigation menu to the left of https://www.youtube.com/. This problem only occurs when I am signed into an account. I have not been able to replicate it when not signed into YouTube. Normally when I power on my computer and open YouTube, it renders just fine until I refresh the page or click a video then go back to the home page

So far I have tried to:

  • Refresh the page
  • Clear all cookies, cache and data
  • Disable all my extensions
  • Go into incognito and sign into either one of my accounts (problem occurred on both)
  • Relaunch Firefox and restart my computer
  • Check for updates on my computer and for Firefox (everything is up to date)
  • Try the beta of Firefox (uninstalled the beta once I found the same problem)

Unfortunately, non of these solutions have worked and I did test this in two different browsers (edge and chrome) where it successfully rendered it both times. I have included a screenshot that shows what I mean by not rendering.

Thank you for your time

Hello, I have been experiencing issues with the rendering of the navigation menu to the left of https://www.youtube.com/. This problem only occurs when I am signed into an account. I have not been able to replicate it when not signed into YouTube. Normally when I power on my computer and open YouTube, it renders just fine until I refresh the page or click a video then go back to the home page So far I have tried to: *Refresh the page *Clear all cookies, cache and data *Disable all my extensions *Go into incognito and sign into either one of my accounts (problem occurred on both) *Relaunch Firefox and restart my computer *Check for updates on my computer and for Firefox (everything is up to date) *Try the beta of Firefox (uninstalled the beta once I found the same problem) Unfortunately, non of these solutions have worked and I did test this in two different browsers (edge and chrome) where it successfully rendered it both times. I have included a screenshot that shows what I mean by not rendering. Thank you for your time
Приложенные скриншоты

Выбранное решение

Hi, I thank you for all the details. I think it is necessary to do a complete reboot in the following way http://mzl.la/15sSfJR #fxhelp #Firefox64SUMOWeek

Прочитайте этот ответ в контексте 👍 0

Все ответы (1)

more options

Выбранное решение

Hi, I thank you for all the details. I think it is necessary to do a complete reboot in the following way http://mzl.la/15sSfJR #fxhelp #Firefox64SUMOWeek