Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Why can't I no longer delete individual cookies?

  • 2 ответа
  • 2 имеют эту проблему
  • 1 просмотр
  • Последний ответ от Pol le Libre

Pol le Libre
Pol le Libre
more options

Up until 3 days ago I was able to delete individual cookies. I would click on the remove selected cookies in the manage cookies pop up window. Next I would click on save changes button. I would click on remove button in the drop down removing cookies window. Then the drop down window and the manage cookies pop up window would both close and my selected cookies would be deleted.

Now everything is the same until I get to the drop down removing cookies window. I click on the remove button and the drop down removing cookies window closes, but the pop up manage cookies stays open and the cookies I selected to delete are not deleted.

I don't know if it's a bug or what. I have restarted firefox - still doesn't work. I have restarted my Mac - it still doesn't work.

Hopefully someone can help me.

Up until 3 days ago I was able to delete individual cookies. I would click on the remove selected cookies in the manage cookies pop up window. Next I would click on save changes button. I would click on remove button in the drop down removing cookies window. Then the drop down window and the manage cookies pop up window would both close and my selected cookies would be deleted. Now everything is the same until I get to the drop down removing cookies window. I click on the remove button and the drop down removing cookies window closes, but the pop up manage cookies stays open and the cookies I selected to delete are not deleted. I don't know if it's a bug or what. I have restarted firefox - still doesn't work. I have restarted my Mac - it still doesn't work. Hopefully someone can help me.

Выбранное решение

I've found that sometimes, depending on the number of cookies that you have, you may actually have to refresh the preferences window to actually see the change. There have been a few times where I've deleted the cookie and it was removed, but the preferences window didn't actually reflect the change.

Прочитайте этот ответ в контексте 👍 1

Все ответы (2)

Wesley Branton
Wesley Branton
more options

Выбранное решение

I've found that sometimes, depending on the number of cookies that you have, you may actually have to refresh the preferences window to actually see the change. There have been a few times where I've deleted the cookie and it was removed, but the preferences window didn't actually reflect the change.

Pol le Libre
Pol le Libre Задавший вопрос
more options

Hello Wesley - refreshing the window works - but it still doesn't work as it used to - I don't delete a lot of cookies - maybe 10 or 15 and it was never a problem before - perhaps it will change again with a new update - so deleting cookies takes more steps now - but I do appreciate you giving me a solution and so very quickly too - thanks…