Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

My firefox crashed and I re-installed it. Now it says one copy of firefox already running and the software does not open

  • 10 ответов
  • 1 имеет эту проблему
  • 17 просмотров
  • Последний ответ от dushyantchopra

more options

My firefox crashed and I re-installed it. Now when after re-installing I tried to open the application, it gives me a message that a copy of firefox is already running and you cannot open another copy of the software.

I checked and removed all firefox documents and re-installed but the same problem occurs.

My firefox crashed and I re-installed it. Now when after re-installing I tried to open the application, it gives me a message that a copy of firefox is already running and you cannot open another copy of the software. I checked and removed all firefox documents and re-installed but the same problem occurs.

Все ответы (10)

more options

What's your computer system and Firefox version?

Reboot the computer. Is the problem still there?

more options

Mac OS X Yosemite 10.10.5

more options

rebooted. no help. have attached a screenshot of the error

more options

From the time you booted up, describe what you did that lead up to the error message.

more options
more options
more options

I tried this, but could not find firefox running in the activity monitor.

more options

I re-installed firefox and tried to open it. Got the same error message

more options

Did you do a clean install? (Removing all program folders)

more options

Yup I removed everything