Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Why has Thunderbird deleted all my emails while downloading one new mail tonight? And how can I trust it not to do so again?

  • 1 ответ
  • 1 имеет эту проблему
  • 9 просмотров
  • Последний ответ от david.mcintee

more options

so, three days ago I reinstalled Windows 10, Firefox and Thunderbird, which meant losing every email older than 30 days (as far back as my ISP keeps them on the webmail). Tonight, while downloading one email, it deleted all of those 30 days ones completely - not to a trash folder nor archive, nor hidden folder in the profile. is there a way to get them back - i.e. are they somewhere on the HDD - and how can I trust this to not happen randomly again? What the hell did it do? All my settings are to not delete mails automatically, and put them them in trash or archive when I do it manually.

so, three days ago I reinstalled Windows 10, Firefox and Thunderbird, which meant losing every email older than 30 days (as far back as my ISP keeps them on the webmail). Tonight, while downloading one email, it deleted all of those 30 days ones completely - not to a trash folder nor archive, nor hidden folder in the profile. is there a way to get them back - i.e. are they somewhere on the HDD - and how can I trust this to not happen randomly again? What the hell did it do? All my settings are to not delete mails automatically, and put them them in trash or archive when I do it manually.

Выбранное решение

Never mind, it seems to have configured itself as IMAP so when I deleted them from the server beause I'd downloaded them, it deleted the downloads here too.

Прочитайте этот ответ в контексте 👍 0

Все ответы (1)

more options

Выбранное решение

Never mind, it seems to have configured itself as IMAP so when I deleted them from the server beause I'd downloaded them, it deleted the downloads here too.