Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

forgot my account email

  • 1 ответ
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от the-edmeister

more options

Hi, i reinstall my windows and lost all of my bookmarks. Also, i can't remember my firefox account's email on the previous windows. How can i restore my bookmarks? They are very important.

Hi, i reinstall my windows and lost all of my bookmarks. Also, i can't remember my firefox account's email on the previous windows. How can i restore my bookmarks? They are very important.

Все ответы (1)

more options

You have to remember both the Firefox Account email address (which is the Username) for your Firefox Account AND the Password, too. Look at your Logins on another connected device; and if that was the only device that you had connected to Sync, you are using the Sync service other than was intended. Plus, if you Reset the Firefox Account password your saved data in Sync will be wiped from your account. Sync data is encrypted using the Password as part of the "encryption key", so a different Password will not work.