Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Lost all address books after upgrade from 68.10 to 78.01

  • 6 ответов
  • 1 имеет эту проблему
  • 2 просмотра
  • Последний ответ от Stans

yuri101
yuri101
more options

Hello to all, I upgraded Thunderbird on my Windows 10 laptop from 68.10 to 78.01 and can't see any address books. Is this upgrade suppose to keep and display your address books? I tried to follow all recommendations that I could find and nothing helped. I even tried to export my address books from my second Windows 10 pc and import to PC 1, and I still couldn't see anything. Finally I had to uninstall (and delete all directories) all versions from laptop 1 and copy everything from laptop 2. Now I'm back on version 68.10 and everything seems to be OK. Is there a bug in conversion to 78.01? Thanks, Yuri

Hello to all, I upgraded Thunderbird on my Windows 10 laptop from 68.10 to 78.01 and can't see any address books. Is this upgrade suppose to keep and display your address books? I tried to follow all recommendations that I could find and nothing helped. I even tried to export my address books from my second Windows 10 pc and import to PC 1, and I still couldn't see anything. Finally I had to uninstall (and delete all directories) all versions from laptop 1 and copy everything from laptop 2. Now I'm back on version 68.10 and everything seems to be OK. Is there a bug in conversion to 78.01? Thanks, Yuri

Выбранное решение

Now I understand why address book was not migrated. Unfortunately ti should have been made clear when automatic migration happened. Now I'll wait until this "bug" will be fixed.

Прочитайте этот ответ в контексте 👍 0

Все ответы (6)

Stans
Stans
more options

See https://support.mozilla.org/en-US/questions/1295689

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Also, Version 78.1.0 is available - Help > About

yuri101
yuri101 Задавший вопрос
more options

Was this issue fixed in 78.1.0? Was it even recognized as an issue?

Stans
Stans
more options

See https://www.thunderbird.net/en-US/thunderbird/78.1.0/releasenotes/

yuri101
yuri101 Задавший вопрос
more options

Выбранное решение

Now I understand why address book was not migrated. Unfortunately ti should have been made clear when automatic migration happened. Now I'll wait until this "bug" will be fixed.

Stans
Stans
more options

I believe the bug has been fixed in 78.1.0, which is why I posted the link to the release notes so that you could read for yourself the fixes that were done in this release.