Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Thunderbird marks received msges with [SPAM?]

  • 1 ответ
  • 1 имеет эту проблему
  • 10 просмотров
  • Последний ответ от sfhowes

more options

Hi, I'm using Thunderbird V 68.12.1, and the app suddenly began to mark selected messages from users in my personal address book as [SPAM?] in the subject line. However, it doesn't activate the junk status icon, nor does it move the messages into the Junk folder. Also, if I send messages to these users, any automatic "read" or "received" reply messages will not be marked with [SPAM?].

I use the app with default settings in the global pages as well as in the account-specific settings pages. Where should I start to look for the problem, or can you tell me what the problem is?

Thank you in advance for your help!

Hi, I'm using Thunderbird V 68.12.1, and the app suddenly began to mark selected messages from users in my personal address book as [SPAM?] in the subject line. However, it doesn't activate the junk status icon, nor does it move the messages into the Junk folder. Also, if I send messages to these users, any automatic "read" or "received" reply messages will not be marked with [SPAM?]. I use the app with default settings in the global pages as well as in the account-specific settings pages. Where should I start to look for the problem, or can you tell me what the problem is? Thank you in advance for your help!

Все ответы (1)

more options

TB doesn't use the term SPAM, so it's applied by another process, probably your mail provider's spam filters, before mail is downloaded to TB. You may be able to avoid this by adding the contacts to the webmail address book, or whitelisting or unblocking them when reading webmail.