Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

where have all my logins gone?

more options

I just refreshed Firefox and now all my saved logins are gone! And there is something called Lockwise asking for my primary password. I dont have a primary password. Where have all my logins gone?

I just refreshed Firefox and now all my saved logins are gone! And there is something called Lockwise asking for my primary password. I dont have a primary password. Where have all my logins gone?

Выбранное решение

Sorry to hear about that, your saved logins and bookmarks should be carried over in a Refresh. Did anything get saved?

There should be a new folder on your Mac desktop named Old Firefox Data -- can you find that folder and check inside to make sure it contains freshly updated files?

Прочитайте этот ответ в контексте 👍 0

Все ответы (1)

more options

Выбранное решение

Sorry to hear about that, your saved logins and bookmarks should be carried over in a Refresh. Did anything get saved?

There should be a new folder on your Mac desktop named Old Firefox Data -- can you find that folder and check inside to make sure it contains freshly updated files?