Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Firefox crashes

  • 2 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от FredMcD

jray38
jray38
more options

For the last six to eight weeks every time I sign into my account at fifth third bank Firefox crashes. Just got back from the bank and signed into my account there and everything worked fine. Have cleared all caches and cookies four time and nothing works. Anyone else having this problem??

For the last six to eight weeks every time I sign into my account at fifth third bank Firefox crashes. Just got back from the bank and signed into my account there and everything worked fine. Have cleared all caches and cookies four time and nothing works. Anyone else having this problem??

Все ответы (2)

Harsha
Harsha
more options

Try reinstalling Mozilla Firefox. This link may help.

FredMcD
FredMcD
more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support