Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Firefox plays a streaming video, but stops after a few minutes

  • 2 ответа
  • 2 имеют эту проблему
  • 1 просмотр
  • Последний ответ от FredMcD

more options

Hello,

I've just recently been experiencing this problem.

I would play a Youtube video, but after a few minutes, it would just stop, no error message. It just stops.

I then reload the page, but then it plays with no audio. I would have to close Firefox and restart the video, just to have it stop again after a few minutes.

I have the latest version of Firefox installed. I've tried refreshing the Firefox setup, uninstalling and reinstalling, reinstalling the video drivers, but nothing seems to be solving the problem.

Video plays just fine with Chrome or Edge.

Windows 10 Pro (Made sure it was up to date as well). 250mbps connection

Hello, I've just recently been experiencing this problem. I would play a Youtube video, but after a few minutes, it would just stop, no error message. It just stops. I then reload the page, but then it plays with no audio. I would have to close Firefox and restart the video, just to have it stop again after a few minutes. I have the latest version of Firefox installed. I've tried refreshing the Firefox setup, uninstalling and reinstalling, reinstalling the video drivers, but nothing seems to be solving the problem. Video plays just fine with Chrome or Edge. Windows 10 Pro (Made sure it was up to date as well). 250mbps connection

Все ответы (2)

more options

It started about an hour or so ago on the 23rd of December. Plays fine in Google, but I hate that browser, so I hope you get it fixed soon

more options

https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Did you update Firefox to the latest version?

Version 95.0, first offered to Release channel users on December 7, 2021 Version 95.0.1, first offered to Release channel users on December 16, 2021 Version 95.0.2, first offered to Release channel users on December 19, 2021


https://support.mozilla.org/en-US/questions/1359657#answer-1463359 and updated to 95.0. . . . I finally found where the plugin "Widevine Content Decryption Module provided by Google Inc." was not updating to the newest version of December 1, 2021. Ver #4.10.2391.0

cor-el; Make sure you have the latest Widevine version. You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check the XHR requests in the Browser Console if this doesn't work.