Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Yahoo connection fails

  • 4 ответа
  • 1 имеет эту проблему
  • 4 просмотра
  • Последний ответ от daveteauk_again

more options

Hi, For several Months, if I click on any other choice in the 'tree', other than Inbox, I get the attached error msg. Sent/Deleted/Junk etc, all will not connect and get me the error message, every time. Inbox, there's no problem with wharsoever. Weird eh? Can anyone help with this please? btw, this only happens with my Yahoo account; my gmail account gives no such issues. They are the only two accounts I use in TBird. Rgds David

Hi, For several Months, if I click on any other choice in the 'tree', other than Inbox, I get the attached error msg. Sent/Deleted/Junk etc, all will not connect and get me the error message, every time. Inbox, there's no problem with wharsoever. Weird eh? Can anyone help with this please? btw, this only happens with my Yahoo account; my gmail account gives no such issues. They are the only two accounts I use in TBird. Rgds David
Приложенные скриншоты

Все ответы (4)

more options

I too had the exact same problem a few days ago on a client's PC. Kaspersky Internet Security was the culprit. I simply turned off the Mail antivirus protection module and the problem went away.

more options

Thanks Stans, but,,, TBird says,, 'checking mail servers capabilities', then I get the error. I stopped Malwarebytes and Spybot and CCleaner incase it was doing the same, but no, my problem still exists:-(

more options

daveteauk_again said

Thanks Stans, but,,, TBird says,, 'checking mail servers capabilities', then I get the error. I stopped Malwarebytes and Spybot and CCleaner incase it was doing the same, but no, my problem still exists:-(

That's exactly what was happening on my end as well. Accessing any folder other than Inbox resulted in the exact same error, for a Yahoo account only. Are you running any other AV alongside Malwarebytes, say, Windows Defender? Sometimes simply turning off the AV doesn't cut it because its drivers are still loaded even when the shields are down. If security software is responsible as was the case for me, you can confirm by rebooting Windows into safe mode with networking. In safe mode, none of the AV components are loaded.

more options

Yes Stan, You've hit the problem - AV is the cause. Email is allowed through the Windoze firewall, but the AV apps turn themselves back on! If I quickly turn them off, W Defender too, then all is OK, but seconds later they're back on and the error re-appears - Doh!