Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Messages marked as spam still come in as clear

  • 1 ответ
  • 1 имеет эту проблему
  • 22 просмотра
  • Последний ответ от sfhowes

more options

Messages that I marked as spam still come in from that sender unmarked and do not go directly into spam folder. In other words, marking them as spam does nothing and is useless. I get dozens of spam messages from particular people trying to get me to buy software or services, and they just keep coming in. (The only way I can manage it at all is to create a filter to have them go directly into a folder for these garbage messages. I've done this for a couple of the senders, and it works. However, they ARE still coming in unmarked and unrecognized as the SPAM that they are.)

Messages that I marked as spam still come in from that sender unmarked and do not go directly into spam folder. In other words, marking them as spam does nothing and is useless. I get dozens of spam messages from particular people trying to get me to buy software or services, and they just keep coming in. (The only way I can manage it at all is to create a filter to have them go directly into a folder for these garbage messages. I've done this for a couple of the senders, and it works. However, they ARE still coming in unmarked and unrecognized as the SPAM that they are.)

Все ответы (1)

more options

If they are actually marked with the word 'spam', they are being filtered by the mail provider, before they're downloaded to TB. Try blocking or blacklisting the senders through the webmail access for the account.