Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

DELETE MY ACCOUNT - UNABLE TO DO SO DUE TO ERROR

  • 2 ответа
  • 1 имеет эту проблему
  • 2 просмотра
  • Последний ответ от cor-el

more options

I can not be any more crystal clear.

Delete my account immediately.

I am appalled that your account deletion process is so bug ridden for a group that touts privacy so much.

No matter what I do, I get an 'Incorrect Password' error when I attempt to delete my account. I've tried changing my password. I've used the rest password link. I've changed it about 4 times now and the error persists.

Delete my account manually.

I can not be any more crystal clear. Delete my account immediately. I am appalled that your account deletion process is so bug ridden for a group that touts privacy so much. No matter what I do, I get an 'Incorrect Password' error when I attempt to delete my account. I've tried changing my password. I've used the rest password link. I've changed it about 4 times now and the error persists. Delete my account manually.

Все ответы (2)

more options

Hi

To be able to delete your Firefox Account, you will need to be able to access the account. If you change your password, leave it 24 hours (to be on the safe side), you should then find you will be able to delete the account.

We will not be able to delete your Firefox Account outside of this process - we need to be able to verify the account holder is the account holder through be able to access the account.

more options

In case of issues try to login to the Firefox Account via this website.