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Always 25 unread emails in unified view, but no emails are unread

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  • Последний ответ от laurent30

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For some time now, Thunderbird unified folders always display that there are 25 unread emails, but none of them are unread in the listed emails. If I go to the individual accounts, I also can't find any unread emails.

Any idea what could be done to narrow down the issue and find these emails?

For some time now, Thunderbird unified folders always display that there are 25 unread emails, but none of them are unread in the listed emails. If I go to the individual accounts, I also can't find any unread emails. Any idea what could be done to narrow down the issue and find these emails?
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I have sometimes found that these steps do it: - untick unified folders - exit TB - in profile Mail folder, delete 'smart mailboxes' (or rename to be safe) - restart TB - tic unified folders.

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Brilliant, that worked. Doing that revealed a thread of 25 emails from 01/01/1970, which I could then delete. Thanks a lot for the help!