Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Scan to Email

  • 1 ответ
  • 0 имеют эту проблему
  • 1 просмотр
  • Последний ответ от Toad-Hall

briandewilde
briandewilde
more options

Hey. So i use capturedontouch to scan to email and it always used to work. Then recently i finally updated my email software and since then it doesn't.

It doesn't wanna open Thunderbird or anything. Checked with outlook and it that did work so yeah

Hey. So i use capturedontouch to scan to email and it always used to work. Then recently i finally updated my email software and since then it doesn't. It doesn't wanna open Thunderbird or anything. Checked with outlook and it that did work so yeah

Все ответы (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

re :recently i finally updated my email software

What version were you using before you updated Thunderbird. Was that version a 32bit or 64bit version ? The scanner software may not communicate with TB if it doesn't support SimpleMAPI, or if TB is 64-bit and the software is 32-bitt.

If Thunderbird previously was was a 32bit version and you now installed a 54bit version: Try Uninstalling 64bit and reinstalling a 32 bit version of Thunderbird.

Is capturedontouch / cannon printer up to date with any updates for drivers?