Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

2FA setup - backup code not accepted

  • 2 ответа
  • 0 имеют эту проблему
  • 122 просмотра
  • Последний ответ от marcelou

marcelou
marcelou
more options

Hi lovely People, I try to setup 2FA on accounts.firefox.com with Authy on Android. In Step 1 the code generated from Authy is accepted.

But then, in step 3, when I try to paste in the just in step 2 provided backup activation code, it tells me it's wrong. Am I stupid? I just copied that key from step 2 ... I tried it many times now. Checked if my clipboard is working as expected, tried to delete the spaces in between... I used FF Standard and FF Developer Edition. My Authy is working elsewhere.

Any help? I searched the Forum, found some relating questions, but they never get answered. No one having the same issue?

Hi lovely People, I try to setup 2FA on accounts.firefox.com with Authy on Android. In Step 1 the code generated from Authy is accepted. But then, in step 3, when I try to paste in the just in step 2 provided backup activation code, it tells me it's wrong. Am I stupid? I just copied that key from step 2 ... I tried it many times now. Checked if my clipboard is working as expected, tried to delete the spaces in between... I used FF Standard and FF Developer Edition. My Authy is working elsewhere. Any help? I searched the Forum, found some relating questions, but they never get answered. No one having the same issue?
Приложенные скриншоты

Изменено marcelou

Выбранное решение

You only need one 10-byte code of the many recovery codes you have saved.

Прочитайте этот ответ в контексте 👍 0

Все ответы (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Выбранное решение

You only need one 10-byte code of the many recovery codes you have saved.

marcelou
marcelou Задавший вопрос
more options

Ohhh yes! Thank you very much :)