Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

email cannot send

  • 1 ответ
  • 0 имеют эту проблему
  • 1 просмотр
  • Последний ответ от david

more options

I have changed router to ZYXEL VMG3925-B10C . Old router was old and not cope with internet speed. however emails worked in and out OK. Since the change done yesterday when I try to send emails I get the following error message. Incoming emails are all received.

"Sending of the message failed. An error occurred while sending mail. The mail server responded: REJ-RELAY-001: relay not permitted. Please check the message recipient"

The error comes somewhere in the domain of Thunderbird , router or internet provider but as as I am not an expert I do not how to solve the problem.

I have changed router to ZYXEL VMG3925-B10C . Old router was old and not cope with internet speed. however emails worked in and out OK. Since the change done yesterday when I try to send emails I get the following error message. Incoming emails are all received. "Sending of the message failed. An error occurred while sending mail. The mail server responded: REJ-RELAY-001: relay not permitted. Please check the message recipient" The error comes somewhere in the domain of Thunderbird , router or internet provider but as as I am not an expert I do not how to solve the problem.

Все ответы (1)

more options

Recheck settings for incoming server and SMTP server to ensure they're for the same account. That would be my first thing to check.