We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Forgot my password- Lost Bookmarks

  • 1 ответ
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от Paul

isanti01
isanti01
more options

I just got a new Macbook signed in and forgot my firefox password so then I reset the password, unknowingly lost my bookmarks...Can you help me recover that profile?

It was for account name: [Email address]

I just got a new Macbook signed in and forgot my firefox password so then I reset the password, unknowingly lost my bookmarks...Can you help me recover that profile? It was for account name: [Email address]

Изменено Paul

Все ответы (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

I have removed your email address from your question for your privacy and security as this is an open forum and we do not provide support by email.

Unless you had taken a backup of your Firefox profile beforehand, it will not be possible to recover your data. When you used the lost password process, data that had been in sync between copies of Firefox would have been lost.