Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Embedded Images inserted in Yahoo are not shown when reading the message in Thunderbird, but are put as attachment

  • 6 ответов
  • 0 имеют эту проблему
  • 2 просмотра
  • Последний ответ от mvidalinc

more options

Hello,

As I said in the title, embedded Images inserted in a message body (using Yahoo webmail) are not shown in the message when I read it in Thunderbird, but are displayed as attachment files.

If I open the same message in Gmail or Roundcube, no problem : the inline images are displayed inside the message body.

I use embedded images a lot help customers, but with the images in attachment, they don't understand anything.

Please help.

Hello, As I said in the title, embedded Images inserted in a message body (using Yahoo webmail) are not shown in the message when I read it in Thunderbird, but are displayed as attachment files. If I open the same message in Gmail or Roundcube, no problem : the inline images are displayed inside the message body. I use embedded images a lot help customers, but with the images in attachment, they don't understand anything. Please help.
Приложенные скриншоты

Все ответы (6)

more options

That normally happens when TB is set to view messages in plain text.

more options

david said

That normally happens when TB is set to view messages in plain text.

Thank you but for me it's not the case.

more options

Is there an attachment named winmail.dat when viewed with TB?

more options

sfhowes said

Is there an attachment named winmail.dat when viewed with TB?

Not at all, only the inline images are displayed as attachment. Nothing else.

more options

I composed a message in AOL webmail (based on Yahoo mail) with an image copied into the message body, and sent it to an account in TB. As you found, the image in the received message is not embedded in the body, but is included as an attachment. I think this is due to the limitations of the AOL/Yahoo message composer - it is not a complete html editor.

I think the only workaround is to send from the Yahoo account set up in TB, not Yahoo webmail, or send from a different webmail account.

more options

sfhowes said

I composed a message in AOL webmail (based on Yahoo mail) with an image copied into the message body, and sent it to an account in TB. As you found, the image in the received message is not embedded in the body, but is included as an attachment. I think this is due to the limitations of the AOL/Yahoo message composer - it is not a complete html editor. I think the only workaround is to send from the Yahoo account set up in TB, not Yahoo webmail, or send from a different webmail account.

I think you are right. I will test sending from the Yahoo account set up in TB.

Thank you.