Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Recent Nov., 2023 Update Caused Thunderbird to fail on sending/receiving email

  • 1 ответ
  • 0 имеют эту проблему
  • 35 просмотров
  • Последний ответ от umeweall1

umeweall1
umeweall1
more options

I recently updated to the new version of Thunderbird. I now cannot send, or receive email. I get the following message.

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.comcast.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

How do I get my email working again?

I recently updated to the new version of Thunderbird. I now cannot send, or receive email. I get the following message. '''''Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.comcast.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.''' How do I get my email working again?

Все ответы (1)

umeweall1
umeweall1 Задавший вопрос
more options

OK, found the problem. Since Thunderbird had changed, Bitdefender had disallowed the newly installed software to function. I had searched the Bitdefender logs, to see if anything had happened, and I found the line denying Thunderbird internet access, due to the software change. I enabled Thunderbird to access the network, and all was well.