We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Changed password in Juno pop mail & cannot get Thunderbird to download my email anymore

  • 4 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от Kathy Van Dame

more options

How to restore link from Juno pop mail to Thunderbird?. Changed password in Juno, then couldn't download messages to Tbird. Tbird help page said go to settings>security>passwords>[highlight affected account]>delete. Then close & reopen Tbird. You will be prompted to sign in. When I restarted Tbird I was not prompted to sign in or create new password. I can't figure out how to get my juno back in conversation with Tbird. mailbox://[p[.juno.com.dvd Thank you! Kathy

How to restore link from Juno pop mail to Thunderbird?. Changed password in Juno, then couldn't download messages to Tbird. Tbird help page said go to settings>security>passwords>[highlight affected account]>delete. ''Then close & reopen Tbird. You will be prompted to sign in.'' When I restarted Tbird I was not prompted to sign in or create new password. I can't figure out how to get my juno back in conversation with Tbird. mailbox://[p[.juno.com.dvd Thank you! Kathy

Выбранное решение

Oh, my! There has been a big change. This time I clicked a little dot with 2 sets of Parentheses around, very lower left. That prompted me "do you want to check email before you go offline. When I clicked on that online/offline icon, I did get a dialogue box to enter my password. And when I did, the emails in my Juno inbox downloaded.

I thought I had clicked at least once on each icon in all the menus. I think maybe my problems are solved. Thank you for your help.

Прочитайте этот ответ в контексте 👍 0

Все ответы (4)

more options

Kathy, Please review your settings>privacy&security and report whether there is an entry there for your Juno account. If there is, then you have not deleted it yet. You may need to first click 'saved passwords' and then 'show passwords'

more options

David, Thank you for your quick response. I went to > settings>privacy&security and did not find an entry there for my Juno account. But somehow clicking about I found Saved Logins which is empty.

  Provider & Username & Last... within Saved Logins are empty.
   I entered http://pop.juno.com.dvd into the search box at the top of the Saved Logins window  & it wouldn't run.  

Thanks. Kathy

more options

Do you receive any error messages when you click to receive messages? This is puzzling.

more options

Выбранное решение

Oh, my! There has been a big change. This time I clicked a little dot with 2 sets of Parentheses around, very lower left. That prompted me "do you want to check email before you go offline. When I clicked on that online/offline icon, I did get a dialogue box to enter my password. And when I did, the emails in my Juno inbox downloaded.

I thought I had clicked at least once on each icon in all the menus. I think maybe my problems are solved. Thank you for your help.