Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Tabs from other device not showing up

  • 5 ответов
  • 0 имеют эту проблему
  • 1 просмотр
  • Последний ответ от jonzn4SUSE

more options

I was having some hard drive trouble so I formatted my pc. I did not think much of the browser favorites and tabs because they should have been synced.

This time, however, I seem to be unable to retrieve the data from my old computer, there is even a computer in my synced items (I'm hoping from the system before restoring, windows 11 on what used to be windows 10) but am unable to get anything from it, or see the history ect

I was having some hard drive trouble so I formatted my pc. I did not think much of the browser favorites and tabs because they should have been synced. This time, however, I seem to be unable to retrieve the data from my old computer, there is even a computer in my synced items (I'm hoping from the system before restoring, windows 11 on what used to be windows 10) but am unable to get anything from it, or see the history ect

Все ответы (5)

more options

images of some settings

more options

I think I did find the reason, I lost my password and reset it, i believe this logged me out on all sessions, but does that mean there is no way now to recover what was on my computer before reset?

more options

Sounds like GAME OVER. https://support.mozilla.org/en-US/questions/1286905 If your data is not on another device, there is nothing we can do. You formatted the drive... So I assume there is no Windows.old folder on the c drive?

What do you see here. see screenshot

Изменено jonzn4SUSE

more options

I see my laptop that is turned off. Last time I formatted too, but was still able to retrieve the tabs and history somehow, but i did not reset the password, so i suppose that session was not terminated.

This time however...

more options

Okay. Look at the other devices showing in your account, do you see anything showing? Log into them and see what's there.

Изменено jonzn4SUSE