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Facebook only halfway works on Firefox

  • 3 ответа
  • 1 имеет эту проблему
  • 16 просмотров
  • Последний ответ от zeroknight

jjenkins9
jjenkins9
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I recently purchased a new Mac Book Pro. After migrating my data from my old one I noticed that when using Firefox my Facebook account was not working properly. I no longer could access my own page or the pages of friends. However, I could access some group accounts I'm associated with. On Safari, everything works fine. I suspect something must have been compromised during the data migration.

I deleted the Firefox app from my new computer and then reinstalled it but to no avail. When I'm in Facebook and try to access my page I get an error message. My OS system to up to date and apparently my Firefox is up to date as well. Any suggestions? Thanks!

I recently purchased a new Mac Book Pro. After migrating my data from my old one I noticed that when using Firefox my Facebook account was not working properly. I no longer could access my own page or the pages of friends. However, I could access some group accounts I'm associated with. On Safari, everything works fine. I suspect something must have been compromised during the data migration. I deleted the Firefox app from my new computer and then reinstalled it but to no avail. When I'm in Facebook and try to access my page I get an error message. My OS system to up to date and apparently my Firefox is up to date as well. Any suggestions? Thanks!

Все ответы (3)

zeroknight
zeroknight
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Try clearing site cookies and disabling Tracking Protection for the site.

Does it still happen in Troubleshoot Mode?

jjenkins9
jjenkins9 Задавший вопрос
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I tried all three suggestions above and none of them resolved the issue.

zeroknight
zeroknight
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What is the error message you see when you can't access a page?

Does it still happen in a new profile? An easy way to test a new profile is to install Developer Edition and see if it happens there or refresh your existing profile. Make sure you stay signed out of your sync account when testing.