Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Deleted items and sent items

  • 2 ответа
  • 0 имеют эту проблему
  • Последний ответ от nflint310160

more options

Although there are items in the deleted folder, I am unable to see them. They do sometimes appear if I go back in after say 30 Minutes. How can I get them to show? Also, when sending e-mails I am getting the message 'Your message was sent but a copy was not placed in your sent folder (Sent) due to network or access errors. You can retry or save the message locally to Local Folders/Sent'. How can I get them to go into the main 'Sent' folder automatically as they used to do?

Although there are items in the deleted folder, I am unable to see them. They do sometimes appear if I go back in after say 30 Minutes. How can I get them to show? Also, when sending e-mails I am getting the message 'Your message was sent but a copy was not placed in your sent folder (Sent) due to network or access errors. You can retry or save the message locally to Local Folders/Sent'. How can I get them to go into the main 'Sent' folder automatically as they used to do?

Все ответы (2)

more options

1. Before doing step 2, check Error Console (ctrl+shift+J) for warnings and errors when clicking on the Trash folder

2. right+click affected folder and do Properties > Repair - does the problem go away? Permanently?

Полезно?

more options

It solved the deleted items issue, but not the sent items problem

Полезно?

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.