Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Files upload repeatedly to Box.com folder until browser is closed

  • 2 ответа
  • 0 имеют эту проблему
  • 13 просмотров
  • Последний ответ от scottcingles

more options

My organization uses Box Drive for file storage/transfer. I recently upgraded to an ARM-based PC (Microsoft Surface) which the Box app does not support, forcing me to use a browser to access my files.

When I upload a file to Box via Firefox, it repeatedly uploads the same file until I close the browser. I only noticed this after coming back to the tab and noticing that the PDF I uploaded was on version 1,937 and counting. I tested another file and observed the same behavior.

The behavior persists when using a private window with all extensions disabled.

The bug does not appear to affect Chrome: files upload once as expected.

In Firefox, other services such as Dropbox and Google Drive are not affected, only Box.

Anybody else experienced this and found a solution?

My organization uses Box Drive for file storage/transfer. I recently upgraded to an ARM-based PC (Microsoft Surface) which the Box app does not support, forcing me to use a browser to access my files. When I upload a file to Box via Firefox, it repeatedly uploads the same file until I close the browser. I only noticed this after coming back to the tab and noticing that the PDF I uploaded was on version 1,937 and counting. I tested another file and observed the same behavior. The behavior persists when using a private window with all extensions disabled. The bug does not appear to affect Chrome: files upload once as expected. In Firefox, other services such as Dropbox and Google Drive are not affected, only Box. Anybody else experienced this and found a solution?

Все ответы (2)

more options

Without any error reporting to post or send or error screenshot no one will know what is going on here.

Полезно?

more options

There's no error to screenshot - the file completes uploading, then automatically uploads again and overwrites itself, so it becomes Example.txt(1), then Example.txt(2), then Example.txt(3), etc. until the window is closed.

Полезно?

Задать вопрос

Для ответа на сообщения вы должны войти в свою учётную запись. Пожалуйста, задайте новый вопрос, если у вас ещё нет учётной записи.