Application Basics
        Name         Firefox
        Version         3.6.3
        Profile Directory
          Open Containing Folder
        Installed Plugins
          about:plugins
        Build Configuration
          about:buildconfig

  Extensions
        Name
        Version
        Enabled
        ID
        ArcSoft Video Downloader Extension         2.0.0.8         false          
        Inbox Toolbar         1.0.0.30         true         inboxcomtoolbar@inbox.com
        Microsoft .NET Framework Assistant         1.1         true         {20a82645-c095-46ed-80e3-08825760534b}
        My Web Search         1.1         true         m3ffxtbr@mywebsearch.com
        RAW Thumbnail Viewer         2.0.0.11         true         RAWThumbnailViewer@arcsoft.com.cn
        Yahoo! Toolbar         2.1.1.20091029021655         true         {635abd67-4fe9-1b23-4f01-e679fa7484c1}
        Crawler Toolbar         1.3         true         {4B3803EA-5230-4DC3-A7FC-33638F3D3542}
        Java Console         6.0.19         true          

  Modified Preferences
      Name
      Value
        accessibility.browsewithcaret         true
        accessibility.typeaheadfind.flashBar         0
        browser.history_expire_days.mirror         180
        browser.places.importBookmarksHTML         false
        browser.places.smartBookmarksVersion         2
        browser.startup.homepage         http://www.inbox.com/homepage.aspx?tbid=80126
        browser.startup.homepage_override.mstone         rv:1.9.2.3
        dom.disable_open_during_load         false
        extensions.lastAppVersion         3.6.3
        general.useragent.extra.microsoftdotnet         (.NET CLR 3.5.30729)
        keyword.URL         http://toolbar.inbox.com/search/dispatcher.aspx?tp=sf&tbid=80126&language=en&qkw=
        network.cookie.prefsMigrated         true
        network.dnscacheentries         100
        network.dnscacheexpiration         360
        network.ftp.idleconnectiontimeout         60
        network.http.connect.timeout         30
        network.http.keep-alive.timeout         30
        network.http.max-connections         48
        network.http.max-connections-per-server         16
        network.http.max-persistent-connections-per-proxy         16
        network.http.max-persistent-connections-per-server         8
        network.http.pipelining.maxrequests         8
        network.http.request.max-start-delay         5
        places.last_vacuum         1270057648
        privacy.sanitize.migrateFx3Prefs         true
        security.warn_viewing_mixed         false

== Issue == Firefox is crashing or closing unexpectedly == Description == Everytime I load any website that uses the java application it caues it to just close unexpectadly. all other websites work fine. == Troubleshooting information == Application Basics Name Firefox Version 3.6.3 Profile Directory Open Containing Folder Installed Plugins about:plugins Build Configuration about:buildconfig Extensions Name Version Enabled ID ArcSoft Video Downloader Extension 2.0.0.8 false Inbox Toolbar 1.0.0.30 true inboxcomtoolbar@inbox.com Microsoft .NET Framework Assistant 1.1 true {20a82645-c095-46ed-80e3-08825760534b} My Web Search 1.1 true m3ffxtbr@mywebsearch.com RAW Thumbnail Viewer 2.0.0.11 true RAWThumbnailViewer@arcsoft.com.cn Yahoo! Toolbar 2.1.1.20091029021655 true {635abd67-4fe9-1b23-4f01-e679fa7484c1} Crawler Toolbar 1.3 true {4B3803EA-5230-4DC3-A7FC-33638F3D3542} Java Console 6.0.19 true Modified Preferences Name Value accessibility.browsewithcaret true accessibility.typeaheadfind.flashBar 0 browser.history_expire_days.mirror 180 browser.places.importBookmarksHTML false browser.places.smartBookmarksVersion 2 browser.startup.homepage http://www.inbox.com/homepage.aspx?tbid=80126 browser.startup.homepage_override.mstone rv:1.9.2.3 dom.disable_open_during_load false extensions.lastAppVersion 3.6.3 general.useragent.extra.microsoftdotnet (.NET CLR 3.5.30729) keyword.URL http://toolbar.inbox.com/search/dispatcher.aspx?tp=sf&tbid=80126&language=en&qkw= network.cookie.prefsMigrated true network.dnscacheentries 100 network.dnscacheexpiration 360 network.ftp.idleconnectiontimeout 60 network.http.connect.timeout 30 network.http.keep-alive.timeout 30 network.http.max-connections 48 network.http.max-connections-per-server 16 network.http.max-persistent-connections-per-proxy 16 network.http.max-persistent-connections-per-server 8 network.http.pipelining.maxrequests 8 network.http.request.max-start-delay 5 places.last_vacuum 1270057648 privacy.sanitize.migrateFx3Prefs true security.warn_viewing_mixed false == Firefox version == 3.6.3 == Operating system == Windows XP == User Agent == Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729) == Plugins installed == *-Macromedia Shockwave for Director Netscape plug-in, version 8.5 *Adobe PDF Plug-In For Firefox and Netscape *Default Plug-in *NPRuntime Script Plug-in Library for Java(TM) Deploy *Classic Java Plug-in 1.6.0_20 for Netscape and Mozilla *Adobe Acrobat Plug-In Version 5.10 for Netscape *BrowserPlus -- Improve your browser! -- http://browserplus.yahoo.com/ *Shockwave Flash 10.0 r45 *Yahoo Application State Plugin version 1.0.0.7 *Windows Presentation Foundation (WPF) plug-in for Mozilla browsers *My Web Search Plugin Stub for 32-bit Windows *Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers *Npdsplay dll *DRM Store Netscape Plugin *DRM Netscape Network Object