Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

when selecting options on any web site such as here it aes 30secs before anything happens between me clicking the touch pad and the loading page bar starting

  • 3 ответа
  • 3 имеют эту проблему
  • 4 просмотра
  • Последний ответ от Morbus

more options

when making a selection on any website after clicking the left button it takes about 30secs before the selection starts to load the loading bar does not even show up for this amount of time firefox just hangs then it loads as normal

This happened

Every time Firefox opened

== every time i use firefox opera works fine so does the hated IE

when making a selection on any website after clicking the left button it takes about 30secs before the selection starts to load the loading bar does not even show up for this amount of time firefox just hangs then it loads as normal == This happened == Every time Firefox opened == every time i use firefox opera works fine so does the hated IE

Выбранное решение

Hello Mike.

Although possibly not related to your problem, I will remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. Furthermore, it has known bugs and security problems. I urge you to update to the latest version of Firefox, for maximum stability, performance, security and usability. You can get it for free, as always, at getfirefox.com.

As for your issue, you may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode and select Disable all add-ons. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.

If you want support for one of your add-ons, you'll need to contact its author.

Прочитайте этот ответ в контексте 👍 0

Все ответы (3)

more options

Выбранное решение

Hello Mike.

Although possibly not related to your problem, I will remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. Furthermore, it has known bugs and security problems. I urge you to update to the latest version of Firefox, for maximum stability, performance, security and usability. You can get it for free, as always, at getfirefox.com.

As for your issue, you may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode and select Disable all add-ons. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.

If you want support for one of your add-ons, you'll need to contact its author.

more options

i have updated to firefox3.6 and disabled all addons and plugins and it is even slowerin responding to selections now so goodbye firefox oper i now my browser of choice

more options

Hello Mike.

Have you actually tried to run Firefox in safe mode, as I said? There's a small button, when you start, that will disable all add-ons easily.

If that doesn't work, can you please create a new temporary Firefox profile (managing profiles) and see if the issue persists in the new profile? If it doesn't, report back. If it does, scan your computer for malware.

Scan for malware Install, update and run these programs in this order. They are all free for personal use, but some have limited functionality in the "free mode", but those are features you really don't need to find and remove the problem that you have. (Not all programs detect the same Malware.)

Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php SuperAntispyware - http://www.superantispyware.com/ AdAware - http://www.lavasoftusa.com/software/adaware/ Spybot Search & Destroy - http://www.safer-networking.org/en/index.html Windows Defender - http://www.microsoft.com/windows/products/winfamily/defender/default.mspx Dr. Web Cureit - http://www.freedrweb.com/cureit/

If these don't find it or can't clear it, post in one of these forums for specialized malware removal help: http://www.spywarewarrior.com/index.php http://forum.aumha.org/ http://www.spywareinfoforum.com/ http://bleepingcomputer.com

In any case, if you are using another browser out of spite or because you can't fix your problem with Firefox, I will remind you that Mozilla is a non-profit, public service organization, and, as such, doesn't have the same financial interests Google (or any other company developing a major web browser) does. Mozilla's objective is that you, the user, use the browser you want, be if Firefox or any other browser. If you want to use Firefox but can't, due to a problem, I'm glad to work with you the best I know and can to fix it. If you actually want to use another browser, then I'm happy that you finally found your "home", and my job is successfully done.