Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Google Search Timeline function doesn't work in Firefox but does in IE

  • 2 ответа
  • 17 имеют эту проблему
  • 4 просмотра
  • Последний ответ от drh16

drh16
drh16
more options

I use Google for searches. After receiving search results there are additional options along the left sidebar. The "Timeline" feature takes the search results and sorts them chronologically and display the results on a timeline. This feature used to work fine in Firefox. Now after receiving search results when I press the "Timeline" option Google tells me that my search "did not match any documents."

I assumed the problem was with Google but when I finally tested it in Internet Explorer I discovered that the Timeline feature worked fine. The same exact URL in IE properly displays the Timeline sorted results but when pasted into Firefox it produces no results.

Please explain what could be causing this or I may have to switch browsers which I'd hate to do. Thanks.

Here is an example of a Google Timeline search request that produces no matching documents: "http://www.google.com/search?source=ig&hl=en&rlz=1G1GGLQ_ENUS287&=&q=mozilla+firefox+reviews&btnG=Google+Search&aq=f&oq=#q=mozilla+firefox+reviews&hl=en&tbo=1&rlz=1G1GGLQ_ENUS287&output=search&source=lnt&tbs=tl:1&sa=X&ei=W20_Tf_2OoragAeJ0LG8Aw&ved=0CA8QpwUoBA&fp=d99ec83a3d63f24"

I use Google for searches. After receiving search results there are additional options along the left sidebar. The "Timeline" feature takes the search results and sorts them chronologically and display the results on a timeline. This feature used to work fine in Firefox. Now after receiving search results when I press the "Timeline" option Google tells me that my search "did not match any documents." I assumed the problem was with Google but when I finally tested it in Internet Explorer I discovered that the Timeline feature worked fine. The same exact URL in IE properly displays the Timeline sorted results but when pasted into Firefox it produces no results. Please explain what could be causing this or I may have to switch browsers which I'd hate to do. Thanks. Here is an example of a Google Timeline search request that produces no matching documents: "http://www.google.com/search?source=ig&hl=en&rlz=1G1GGLQ_ENUS287&=&q=mozilla+firefox+reviews&btnG=Google+Search&aq=f&oq=#q=mozilla+firefox+reviews&hl=en&tbo=1&rlz=1G1GGLQ_ENUS287&output=search&source=lnt&tbs=tl:1&sa=X&ei=W20_Tf_2OoragAeJ0LG8Aw&ved=0CA8QpwUoBA&fp=d99ec83a3d63f24"

Выбранное решение

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

Прочитайте этот ответ в контексте 👍 0

Все ответы (2)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Выбранное решение

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

drh16
drh16 Задавший вопрос
more options

Thank you cor-el. Your suggestion put me on the wrong path. I discovered the problem had something to do with my Google account settings. Finally after clearing my Google web history the problem resolved. I appreciate the push in the right direction.