Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

I tried down loading mozilla firefox to use as a web browser. It was downloaded 100% then when prompted to "run" the error message comes up with a red cross and the message'This file is corrupted" and won't let me proceed. What do I do now?

  • 2 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от cor-el

more options

I tried down loading mozilla firefox to use as a web browser. It was downloaded 100% then when prompted to "run" An error message comes up with a red cross and the message'This file is corrupted" and won't let me proceed. What do I do now?

I tried down loading mozilla firefox to use as a web browser. It was downloaded 100% then when prompted to "run" An error message comes up with a red cross and the message'This file is corrupted" and won't let me proceed. What do I do now?

Все ответы (2)

more options

It looks like something went wrong while it was downloading--try downloading it again and see if the second copy works. If it doesn't, try downloading it from a different browser.

This almost definitely isn't an issue with Firefox--there's either something wrong with your computer or your internet connection.

more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.
You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See http://kb.mozillazine.org/Unable_to_save_or_download_files