We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

I can't download firefox. When I click on run, I get a window saying that the author is unknown. When I click on run in the new window, another window says the file is corrupt. What can I do about this?

  • 1 ответ
  • 3 имеют эту проблему
  • 6 просмотров
  • Последний ответ от cor-el

more options

I want to have firefox as my default browser. As this is a new laptop, I hasve to download firefox. As per the instructions, I click on "run" to complete the download, but instead of completing the download, a window appears which says that the author is unknown. If I ignore the window and click on run, I get another window which says the file is corrupt and I can't finish the download and have firefox as my browser.

I have windows 7 and explorer is the default browser and I want to change to firefox, but so far am being prevented from doing so. How can I successfully download firefox?

I want to have firefox as my default browser. As this is a new laptop, I hasve to download firefox. As per the instructions, I click on "run" to complete the download, but instead of completing the download, a window appears which says that the author is unknown. If I ignore the window and click on run, I get another window which says the file is corrupt and I can't finish the download and have firefox as my browser. I have windows 7 and explorer is the default browser and I want to change to firefox, but so far am being prevented from doing so. How can I successfully download firefox?

Все ответы (1)

more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See also: