Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

the search of legislation in EUR-LEX is functioning in Internet Explorer but not in Mozilla

  • 2 ответа
  • 1 имеет эту проблему
  • 2 просмотра
  • Последний ответ от louk_65

more options

when using simple search in EUR-LEX web site with Mozilla error message appears. the simple search in EUR-LEX web site is OK when using Internet Explorer. Why? Do I have to change some setting in Mozilla?

when using simple search in EUR-LEX web site with Mozilla error message appears. the simple search in EUR-LEX web site is OK when using Internet Explorer. Why? Do I have to change some setting in Mozilla?

Все ответы (2)

more options

What kind of error do you get?

Seems to be working fine here.


Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

2 days ago when browsing with Mozilla (in particular) the simple search in EUR-LEX (http://eur-lex.europa.eu/RECH_naturel.do) an error message (could not copy it in my question) in search message from the web site appeared, but at the same time that error did not appear when browsing with Internet Explorer.

But today, without doing anything the web page above is functioning fine when using Mozilla ! What happened 2 days ago remains a mystery.

Anyway, thanks for your support, if anything happens again, I will try your suggestions.