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I did the free download said was done (I guess) and started up again and still got msg that we have outdated protection

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I did the free download of firefox virus protection - and went thru the steps - a blank pg came up with a "...list" in left corner of screen - didn't say it was done or anything figured it was done so started up again and the msg came up our virus protection is still out of date

I did the free download of firefox virus protection - and went thru the steps - a blank pg came up with a "...list" in left corner of screen - didn't say it was done or anything figured it was done so started up again and the msg came up our virus protection is still out of date

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Mozilla does not offer any "security" programs. There is no Firefox virus protection - that is a scam to scare you into installing a malicious program on your PC.

1. If you installed anything from that page, you need to run a full scan with your Anti-virus application - i.e., Norton, McAfee, Avast, or whatever you have installed, to make sure you didn't have a virus installed from that program.

2. You should also run scans for Malware, too, using a number of different programs.
Install, update, and run these programs in this order. They are listed in order of efficacy.
(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)
These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have.
Note: If a Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.

Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php
SuperAntispyware - http://www.superantispyware.com/
AdAware - http://www.lavasoftusa.com/software/adaware/
Spybot Search & Destroy - http://www.safer-networking.org/en/index.html
Windows Defender: Home Page - http://www.microsoft.com/windows/prod.../default.mspx