Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Help with Live Chat time differences

  • 3 ответа
  • 1 имеет эту проблему
  • 1 просмотр
  • Последний ответ от glossy71

more options

I have a real problem signing in to various websites. I have posted 3 questions and not received a response. i have tried getting help from Live chat. As i live in Australia, i used a time zone converter, which told me that b/n 7-9am EST is equivalent to 2-4pm PT. I have tried connecting during this time and it still says "We're closed" I have no other way of solving this problem. Please let me know if I have the time zones incorrect or is there another way i can speak to someone directly. Many thanks!

I have a real problem signing in to various websites. I have posted 3 questions and not received a response. i have tried getting help from Live chat. As i live in Australia, i used a time zone converter, which told me that b/n 7-9am EST is equivalent to 2-4pm PT. I have tried connecting during this time and it still says "We're closed" I have no other way of solving this problem. Please let me know if I have the time zones incorrect or is there another way i can speak to someone directly. Many thanks!

Все ответы (3)

more options

an alternative to have more real time chat is by way of irc.mozilla.org but even then it may be a bit slow during night time in US/Canada.

https://wiki.mozilla.org/IRC I suggest to use the #firefox and #mozillazine channels.

more options

There's 3 hours difference between PST and EST, not 7 hours as that time zone converter said.

GMT -5:00 = EST
GMT -8:00 = PST

Of course North America is on Daylight saving time now.

more options

Thanks guys, really appreciate your responses :-)