At one time often flash player needed special software to ensure it was uninstalled correctly, I do not think that is now the case. *As a test go to this page: http://www.adobe.com/software/flash/about/ The above link will try to start a simple Flashplayer animation, tell you if flash payer is installed in the browser you are using, and what version is installed. What happens when you click on the blue link above ? * see also [[managing the Flash plugin]]