Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

pdf documents do not open

  • 1 ответ
  • 1 имеет эту проблему
  • 3 просмотра
  • Последний ответ от Catalyst

more options

I cannot see pdf pages. When I click on a pdf link (for example to view a bank statement), a new window pops up but it is always blank. I have to go to Chrome or IE to see it. How can I get FF to show pdfs?

I cannot see pdf pages. When I click on a pdf link (for example to view a bank statement), a new window pops up but it is always blank. I have to go to Chrome or IE to see it. How can I get FF to show pdfs?

Все ответы (1)

more options

Make sure you have the Adobe Plugin installed. type "about:plugins" in the address bar and check if Adobe acrobat is there.

If not, you may need to get it from https://addons.mozilla.org/en-US/firefox/browse/type:7