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I can no longer save images from websites. It starts the download. It stays in my Download manager however the image doesn't save. How can I fix this?

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  • Последний ответ от Mattslaw1

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When I attempt to to save an item with right click "save as" I select my directory and then click save. This brings up the download manager. However once the image has "downloaded" I cannot find the file. The file name remains in my Download manager but the file is physically not on my computer. Both the Open and Open Containing file are greyed out. I can still save Images with other browsers.

When I attempt to to save an item with right click "save as" I select my directory and then click save. This brings up the download manager. However once the image has "downloaded" I cannot find the file. The file name remains in my Download manager but the file is physically not on my computer. Both the Open and Open Containing file are greyed out. I can still save Images with other browsers.

Все ответы (3)

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It is possible that your anti-virus software is corrupting or removing the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"

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This seems to have fixed it.

I will leave this for a day or two before I confirm this has sorted my problem. but thank you very very much for the advice and the very quick response :)

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Or not. it worked twice and as soon as I turned on the scanner it stopped working again, is there another way to fix this or am I going to have to manually scan each image I save. Sorry :(