We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Since my Firefox update this week, Thurdasday, it has crashed 10 times for no reason. What's up

  • 1 ответ
  • 4 имеют эту проблему
  • 1 просмотр
  • Последний ответ от Swarnava Sengupta

more options

Since the Firefox update was sent out this week. I keep having unexpected crashes. There does not seem to be a pattern. It does send you reports. But just this morning it has crashed twice. Yesterday it crashed three times and the day before two. I switched to using Chrome and have not had an issue.

Since the Firefox update was sent out this week. I keep having unexpected crashes. There does not seem to be a pattern. It does send you reports. But just this morning it has crashed twice. Yesterday it crashed three times and the day before two. I switched to using Chrome and have not had an issue.

Все ответы (1)

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See: