Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Поиск в Поддержке

Избегайте мошенников, выдающих себя за службу поддержки. Мы никогда не попросим вас позвонить, отправить текстовое сообщение или поделиться личной информацией. Сообщайте о подозрительной активности, используя функцию «Пожаловаться».

Подробнее

Эта тема была архивирована. Если вам нужна помощь, задайте новый вопрос.

Firefox not starting up

  • 2 ответа
  • 4 имеют эту проблему
  • 6 просмотров
  • Последний ответ от cor-el

mesygrl13
mesygrl13
more options

For the past couple of weeks, Firefox will not start up when I click on the icon on my desktop or the icon my toolbar. I have been forced to use IE because Firefox never works for me. It has gotten worse over the past couple of weeks. I just click, it lights up, then it is no longer lit up and the program never opens. I have tried the troubleshooting topics, including creating a new profile, but nothing has worked. I am running Windows 7 on a Sony Vaio Laptop. Is there anything else I can do to fix this problem?

For the past couple of weeks, Firefox will not start up when I click on the icon on my desktop or the icon my toolbar. I have been forced to use IE because Firefox never works for me. It has gotten worse over the past couple of weeks. I just click, it lights up, then it is no longer lit up and the program never opens. I have tried the troubleshooting topics, including creating a new profile, but nothing has worked. I am running Windows 7 on a Sony Vaio Laptop. Is there anything else I can do to fix this problem?

Все ответы (2)

iMarshmellow
iMarshmellow
more options

Refer to these articles:

Изменено iMarshmellow

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: